Referrals

NHS My Planned Care

My Planned Care gives you advice and support while you wait and helps you to prepare for your hospital consultation, treatment, or surgery. This includes giving you information about waiting times at your hospital and other supporting and local services while you wait.

This site is updated weekly and can be viewed by anyone, which means you, your family or carer as well as your NHS team can all see the latest information.

Find out about referrals on the My Planned Care website.

Tracking your referral

You can check a referral using the NHS app or website. Go to the NHS website for further information.

Sign into MyCare

Click onto the link below to sign into MyCare

MyCare (ashfordstpeters.nhs.uk)

MyCare is a secure online platform that enables users to view their hospital appointments and other information from their hospital record, in a similar way to the NHS app and many of the online services offered by GP surgeries.

Patient Advice and Liaison Service (PALS)

PALS can offer advice and information if you need guidance or have queries about the care you have received from hospital.

Here are some useful links for local PALS services:

Patient Advice and Liaison Service | Royal Surrey NHS Foundation Trust

Ashford St Peter’s PALS

Kingston Hospital PALS

 

Date published: 5th July, 2023
Date last updated: 9th January, 2025