Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- use your Patient Access account
- using an online form. We recommend only using this form if you do not have access to other online services like the NHS app. You will need to provide the name of the medication and dosage.
The NHS App and patient access accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form at the reception desk
- bring the paper form to the surgery, Monday to Friday from 8.00am to 6.30pm
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
If you would like to speak to someone at the GP surgery about your prescription, please contact us using our online form.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
If you take medicine regularly, you should check it is right at least once a year. This is called a ‘medication review’.
You should have a medication review if:
- you’re having issues with your medication, for example side effects
- your medication review is overdue by 3 months or more
- a GP or nurse has told you to book a review
Complete our online form to request a medication review with our pharmacist.
Find out more about prescription charges (nhs.uk).
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
