Practice policies

Use the pages below to read our practice policies.


Accessibility statement for Fort House Surgery This accessibility statement applies to this website. This website is built on the default template provided by The practice can edit the website ... [continue] Accessibility

Duty of candour policy

The Practice will fulfil its obligations to satisfy the “statutory duty of candour” as outlined below. This policy sets out the way in which the Practice will comply with its ... [continue] Duty of candour policy

General Data Protection Regulation Policy

The EU General Data Protection Regulation (GDPR herein) came into force on 25 May 2018; the Data Protection Act 2018 (DPA 2018) is to be read in conjunction with the ... [continue] General Data Protection Regulation Policy

Infection control

In accordance with The Health and Social Care Act 2008, Fort House is committed to the prevention of healthcare associated infection and patient safety is of the utmost priority.  Good ... [continue] Infection control

Patient social media & acceptable use policy

The purpose of this policy is to provide staff at Fort House Surgery with guidance and rules regarding the following: Understanding what to do when an unacceptable social media post ... [continue] Patient social media & acceptable use policy


Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop this ... [continue] Violent or abusive behaviour

Date published: 5th July, 2023
Date last updated: 5th July, 2023