To request an appointment or submit a health query to the clinical team, please use our appointment request form, on Monday to Friday from 6.00am to 4:00pm. We will respond within our opening times. Our team will assess your request and ensure you see the best practitioner for your needs.
Our receptionists can also help you decide who is the right person for you to see. Please provide as much information as possible on your request form, or to our admin team, so that we can make sure that you are seen by the most suitable health professional, as soon as possible. All information provided on your form or to our Reception team is strictly confidential.
You can request to see a particular clinician but this may not always be possible. We try to maintain continuity wherever we can, but clinical safety will always come first. If the triaging clinician feels you need to be seen more urgently, you may receive an appointment with a different practitioner to the one you requested.
Self care
If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.
There are also other local services available which may be of help to you. Explore local self help services.
Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.
Your pharmacist can help too
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.
Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.
Your pharmacists can also help you decide if you need to see a doctor or nurse.
Click here for more information about how pharmacies can help you.
NHS 111
111 is the free NHS non-emergency number.
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
Click here for more information about how NHS 111 can help you.
A&E
A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”
If not, please consider using other local health services before you visit A&E.